We are thrilled to announce that we have recently been selected to join the Google Certified Shops program, which helps shoppers identify online merchants that offer a great shopping experience.
The Google Certified Shops badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service. When visiting the Richer Sounds website, shoppers will see a Google Certified Shops badge and can click on it for more information.
As an added benefit, when a shopper makes a purchase at a Google Certified Shop they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with the Richer Sounds Customer Service Team and the customer to address the issue. As part of this, Google offers up to £1000 lifetime purchase protection for eligible purchases. Google Certified Shops is entirely free, both for shoppers and online stores.
At Richer Sounds, we strive to ensure that we offer the best possible service both online and in our stores. As a member of the Google Certified Shops Scheme, we hope our online customers will feel confident that shopping with us is now even more secure than ever.